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LionPOS

Store, lane, and work shift

What you will learn

Section titled “What you will learn”

Bind each sale to the correct store, checkout lane, and work shift so reports and cash counts reconcile.

Concepts

Section titled “Concepts”
TermMeaning
StorePhysical location; drives catalog, tax, and store_id on every API call
Lane / registerCheckout position (pos_register_id) — one open shift per lane
Work shiftCashier session with opening/closing counts tied to lane + staff

Before you start

Section titled “Before you start”
  • pos write for selling.
  • Lane definitions created in dashboard (Settings → registers / shifts) — see Work shifts (Vendor).

Steps

Section titled “Steps”

Step 1 — Select store

Section titled “Step 1 — Select store”
  1. In the Cashier top bar, open the store selector.
  2. Pick the store you are working at.
  3. Wait for catalog refresh.

Step 2 — Select lane (multi-lane stores)

Section titled “Step 2 — Select lane (multi-lane stores)”
  1. If prompted, choose checkout lane / register.
  2. When no lane is selected on a multi-lane store, a lane required banner blocks payment.

Lane required banner

Step 3 — Open work shift

Section titled “Step 3 — Open work shift”
  1. Go to Settings → hub card Work shift, or /point-of-sale/work-shift.
  2. Open shift — enter opening cash / slip counts per store policy.
  3. Confirm shift status is Open.

Work shift screen

Expected result

Section titled “Expected result”
  • Top bar shows store + lane (when applicable).
  • An open work shift exists for that lane.
  • New orders attribute to this shift automatically.

Common issues

Section titled “Common issues”
SymptomCauseAction
Lane banner on SaleLane not chosenSelect lane in top bar or shift flow
Cannot open second shift on laneLane already openClose previous shift or use another lane
Orders on wrong shiftLane changed mid-sessionClose shift; reopen on correct lane
Section titled “Related”