FAQ — offline and sync
Sale works offline on desktop but not in browser
Section titled “Sale works offline on desktop but not in browser”Expected — full outbox is Vendor Desktop feature. See Offline and local data.
Duplicate order after reconnect
Section titled “Duplicate order after reconnect”- Check Orders for same
client_order_id/ display code. - Do not re-tap Pay on same cart if first attempt queued to outbox.
- Owner reviews outbox in Local data / logs.
Stale prices or missing new products
Section titled “Stale prices or missing new products”- Go online; wait for catalog refresh.
- Or Settings → Local data → reset cache (Local data reset).
Draft disappeared
Section titled “Draft disappeared”- Server draft: may have been deleted or cancelled — Drafts & tabs.
- Local draft: clearing browser data or reset local DB removes it.